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We hope you are doing okay during this challenging time. We are all working really hard to get our scrummy food to you + your little one. Please know that the Ella's team are here to support you + if you’d like to chat, do get in touch
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Delivery + returns


Due to high order demands we are unfortunatley, only able to offer standard delivery on all orders of any quantity at this time.

Standard postage, 3 – 5 days is £2.99

We’re sorry, at the moment Ella’s Kitchen online shop deliveries can only be made to addresses in England, Scotland and Wales.

If you change your mind:
You can cancel your order and get a refund if you get in touch before it is shipped.

We are happy to refund the cost of unwanted products, as long as they are sent back to the Looking After Ella’s Shop team in their original, unopened state, within 7 working days of them being delivered to you.

Please contact our Ella’s Shop team at Promotional Handling Limited to arrange your cancellation or return.

If something isn’t right:
If what we’ve sent you is wrong, we will refund the cost of the product and delivery.

Please contact our Ella’s Shop team at Promotional Handling Limited to let them know and arrange your return.

If you have any other questions about your order or Ella’s Shop, click here to contact our Ella’s Shop team

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