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We hope you are doing okay during this challenging time. We are all working really hard to get our scrummy food to you + your little one. Please know that the Ella's team are here to support you + if you’d like to chat, do get in touch
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Delivery + returns

Standard postage 3 – 5 days is £3.99

Next day UK delivery £6.99* 

Free standard delivery over £40* (3-5 days)

*PLEASE NOTE: Orders must be placed before 2pm to qualify for Next day delivery. Next day UK delivery may take up to 2 days for certain postcodes in Northern Ireland (BT). Scottish Highlands + Offshore (AB41+, FK19-21, IV,PA,PH,ZE) and Channel Isles (IM, PO30-41, JE) may take up to 2-5 days

Note:  We do not deliver on weekends. ONLY Mon to Fri - If an order is placed before 2pm on a Friday this will be delivered on Monday.

If you change your mind:
You can cancel your order and get a refund if you get in touch before it is shipped.

We are happy to refund the cost of unwanted products, as long as they are sent back to the Looking After Ella’s Shop team in their original, unopened state, within 7 working days of them being delivered to you.

Please contact our Ella’s Shop team at Promotional Handling Limited to arrange your cancellation or return.

If something isn’t right:
If what we’ve sent you is wrong, we will refund the cost of the product and delivery.

Please contact our Ella’s Shop team at Promotional Handling Limited to let them know and arrange your return.

If you have any other questions about your order or Ella’s Shop, click here to contact our Ella’s Shop team

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