Using Ella's Products FAQS

Our pouches are perfectly fine to be taken on an aeroplane –in fact, our scrummy organic products are available on British Airways + Emirates flights. You can also find them airside at Boots stores!

If you’re putting pouches in your suitcase, we’d recommend wrapping them in a plastic bag, just in case they get spiked or super-squashed, as your suitcases may get thrown around! If you’re taking any into the cabin, we suggest you watch out for overcautious officials who may consider the baby food as liquid and over 100g. We always recommend contacting your airline before you fly.

Yes, you can freeze the contents of our Ella’s Kitchen 4 months pouches + Smoothie Fruits by squeezing them into a sterilised ice cube tray. We don’t recommend freezing our 6, 7 and 10 months pouches or our toddler meals, due to the more grown up ingredients.

We recommend freezing our 4 months products and Smoothie Fruits within 24 hours of opening the pouch, remember to always test the temperature before feeding your little ones. We don’t recommend freezing or refrigerating and then reheating baby food that has already been heated up, as this can be unsafe for little ones.

You can refrigerate our 4 months range for up to 48 hours after opening and you can keep our 6, 7 and 10 months pouches in the fridge for up to 24 hours after taking the cap off.

Pouches + snack wrappers:

Our pouches + snack wrappers are not currently accepted for recycling by local councils in the UK, but can now be taken to participating supermarket drop off points. To find your nearest store through the Recycle Now website, click here.

To find out more about Ellacycle, click here.

Card, Pots + Trays:

All our card as well as our plastic pots + trays are fully recyclable + widely collected at kerbside by local councils across the UK.

To find out more about how we are working to improve the sustainability of our packaging, click here.

Our 4, 6 + 7 month pouches should never be put in a microwave; there are lots of other easy ways to heat them up!

• The easiest way to warm our 4, 6 + 7 month baby food is to stand the pouch in hot water, giving it a few minutes to heat up
• You can squeeze our yummy baby food into a saucepan and gently heat it up while stirring continuously
• Or, you can squeeze our yummy baby food into a microwavable bowl and heat it up in the microwave

Remember to always test the temperature before feeding heated-up food to your little one.

Our 10 months pouches are perfectly safe to microwave. To warm them up, simply tear off the top of the pouch, stand it on a dish (just in case it spills) and heat it up. Give it a good stir to get rid of any hot spots and, as always, test the temperature before feeding your little one.

We don’t recommend heating up our yummy yoghurts, Baby Brekkie + dairy free range as it tastes better chilled or at room temperature.

Cooking in batches is great for busy mums, dads + carers so we’ve made sure that the recipes in our Cook Book + recipe hub are suitable for freezing. Here are a few handy hints to help everyone freeze their yummy recipes + stay safe!

1. Make sure the freezer is nice + chilly at -18°c (0°F)
2. Most food is suitable for freezing (except for eggs in their shells) but some foods taste a bit better fresh. Make sure you give foods a good stir when thawed!
3. Meat dishes are safe to freeze for up to 3 months
4. Vegetarian dishes and yummy treats such as cakes + biccies can be kept in the freezer for up to 3 months
5. Attach a sticky label to your containers so you know when you need to use them by
6. You can cook stews, sauces + joints of meat straight from frozen – just remember to adjust your cooking time to make sure the food is piping hot all the way through before you serve it up!
7. Make sure you defrost your food safely. Cover it up + pop it in the fridge, put it in an airtight container in cold water or zap it in the microwave. These 3 ways make sure that nasty bacteria can’t get into the food whilst it’s defrosting
8. With all other food, make sure it’s completely defrosted before reheating it. Always heat it until it’s piping hot + give it a stir to make sure that there are no hot (or cold!) spots. Allow to cool to the right temperature before giving to your little one.
9. Rice can be safely frozen + reheated, as long as it’s cooled quickly after cooking by placing the container in an ice bath either in the sink or a roasting tin. It’s best to do this within an hour. You can reheat the frozen rice in the microwave until it’s piping hot
10. Use your food as soon it’s defrosted – don’t leave it lying around where bad bacteria can get to it
11. And finally… remember, it’s not safe to refreeze previously frozen food.